TECHNICAL SERVICES MANAGER - Unix/DB/SAN
CERIDIAN / FIS,
1997 – Current
Direct oversight for multiple HW, DB and Middleware infrastructure environments
Ownership of core Production operation applications supporting transactional user processing
Leverage onshore / offshore multi-platform resources into 'follow the sun' enterprise support teams
Enforce Change/Release Management and various PM tool-sets insuring reliable-repeatable service
Drive migrations of legacy HW / OS environments to virtual / centrally administered domains
Create and administer SOX, SAS-70, SSAE-16 and HIPAA Compliance Processes
Migrated Unix based legacy EAP product line to MS CRM
Analyze IT related costs for RFP responses and annual support - license renewal agreements
Implementing SIEM Centralized Logging with monitoring & low level security auditing
Quantified Business goals into SLA metrics and designed reporting tools to insure expectations were met.
SENIOR SYSTEMS ANALYST
National Service Industries, NSI, Corporate Office,
1996 – 1997
UNIX Systems Administrator for PeopleSoft HRMS/PR Informix 7.X Database
Administered multi-divisional PeopleSoft HR system.
Informix DBA backup
Administered security for UNIX and PeopleSoft.
Developed Corporate IT Disaster Recovery plan the HR/PR system.
Researched & recommended vendor procurement.
Implemented HP OpenView to automate monitoring and improve maintenance procedures.
UNIX SYSTEMS / NETWORK ADMINISTRATOR
Atlantic Envelope Company, a Division,
1993 – 1996
Managed 400 user HP UNIX WAN/LAN Production Environment
Directed 1000% growth of TCP/IP based PC WAN/LAN over 2 year period to meet expansion needs.
Converted ten site multi-state WAN from T1 PPP to Frame Relay insuring uninterrupted Division growth.
Designed and integrated multiple protocol interfaces using routers and gateways to support initial LAN rollout.
Responsible for security, backup and disaster recovery for Divisional production and development systems.
Unix/Linux (HP, AIX, Solaris, RedHat, SUSE), Microsoft
HP HW Platforms (Superdome, D-E-G-K-L-N 8000 series, backup systems)
SAN HW (EMC DMX, Celerra, Connectrix, Hitachi)
Datbase platforms - Oracle, Sybase, MS-SQL, DB2, Informix, Postgres
MS-CRM, EAP, Siebel, Oracle Financials, MS CRM, PeopleSoft, Sterling Integrator
EMC Products (SymmConfigure, TimeFinder, SRDF, RecoveryPoint)
Monitoring Tools (OpenView, Argent, Quest, BigBrother/Sister)
Certified Novell Engineer (CNE) & Administrator (CNA)
Project Management - MS Project, experience with Agile & SCRUM and CMMI methodologies